iPhone XR - No one can hear me

Reply
Highlighted
I'm a Participant Level 3
I'm a Participant Level 3

iPhone XR - No one can hear me

I have an iPhoneXR, and even though I can hear everyone clearly, NO ONE can EVER hear me.  It's frustrating.  I don't know if it is an issue with the phone, the SIM card, or something else?  Is there any solution?  What is my recourse??  Would appreciate any assistance, thank you.

Accepted Solution

Re: iPhone XR - No one can hear me

Hey @Annie2020

 

Sorry to hear no one can hear you, we'll see what could be causing this.

 

First, make sure your IOS is updated to the latest version to make sure any possible bugs are fixed!

 

If you have a case or a screen protector, try removind it to see if it improve the sound. In some cases, they cover the sound. 

 

If this doesn't help, we recommend to take your device to the Apple store to have someone help and make sure the phone doesn't have any issues. As long as your phone is under warranty they should be able to help! 

 

Let us know how this goes. 

View solution in context
Flag this to a Moderator
Message 1 of 2
246 Views
Highlighted
Former Moderator
Former Moderator
Solution

Re: iPhone XR - No one can hear me

Hey @Annie2020

 

Sorry to hear no one can hear you, we'll see what could be causing this.

 

First, make sure your IOS is updated to the latest version to make sure any possible bugs are fixed!

 

If you have a case or a screen protector, try removind it to see if it improve the sound. In some cases, they cover the sound. 

 

If this doesn't help, we recommend to take your device to the Apple store to have someone help and make sure the phone doesn't have any issues. As long as your phone is under warranty they should be able to help! 

 

Let us know how this goes. 



Flag this to a Moderator
Message 2 of 2
208 Views