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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 208494 Views
  • 63 replies
  • 22 likes

LG stylo 4+ how to setup mobile 5G data plan?

Hi there,I just changed my phone company to fido. I want to keep using my old phone LG stylo 4+. I installed new fido SIM card and phone line is working. But, I can't access internet. I think I have to change Network. Please help me change network se...

navy0419 by I'm a participant level 1
  • 1368 Views
  • 1 replies
  • 0 likes

Resolved! 24 month Pulse Plan, Buying a Phone

I have an iPhone 7, I bought it via a pulse plan in October 2016. I paid a lump sum, and I think I paid $25 a month for 2 years to pay it off over 2 years. The plan finished in October 2018. Why didn't my bill reduce by $25 as I have paid the phone o...

AndrexT by I'm a contributor level 1
  • 2746 Views
  • 4 replies
  • 1 likes

Change to existing plan causing problems...

I have been with Fido for approximately four years I just recently signed on with a new two-year contract.With this contract there were two new phones and a new line added.Today I received a phone call from Purlator. They expressed that they had an i...

Pjb1 by I'm a contributor level 1
  • 1936 Views
  • 4 replies
  • 0 likes

Update for Samsung S10 plus

Hi, the OS update chart is showing the Samsung S10 plus is scheduled for an update on July 29 but I've checked many times and still nothing. I'm just wondering if it was pushed back?

TomI by I'm a participant level 3
  • 2361 Views
  • 4 replies
  • 0 likes

Resolved! 2019 Samsung Galaxy LTE 10.1 tablet phone???

i have a samsung phone with Fido and 8  gig plan...I bought Galaxy LTE tablet..im pretty surethe sim out of cell would insert and then i could use my tablet,but its a bit large to put in hip pocket...i want to use the tablet as a phone some times wit...

Mikeej8 by I'm a contributor level 2
  • 2265 Views
  • 3 replies
  • 0 likes