OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Resolved! Wanted to keep my old number
I'm new at Fido I was with Rogers and I wanted to keep my number. What should I do since I put in my SIM card and it's not my old number that appears?
Resolved! USB OTG
Has anyone managed to get USB OTG working on a Samsung S20+ ?
Resolved! Fido blacklisted my phone for non-payment
So In February I took out a new contract with Fido and got a refurbished phone on contract. Since the pandemic hit right after, I have been unable to make any payments on the account. My phone has stopped working and only shows 4 dots where any sign...
Resolved! How to check whether my new has been shipped
It has been about 7 days since I placed an order for an iPhone xs. I received the order confirmation mail but not the shipping information mail. Does it mean the phone hasn't been shipped yet? I cannot wait to get my hands on the new phone.
Order online and in store pick up
Hello, I wanted to get a samsung galaxy S10. I want to buy it online and then pick it up at a fido store. Is this provision available ? Do I have to pay the transaction fee in this case ?
