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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 206144 Views
  • 63 replies
  • 22 likes

Resolved! Cancellation

My Husband has passed away and I need to cancel his phone.  What is the procedure?

margarry by • I'm a participant level 1
  • 2419 Views
  • 1 replies
  • 0 likes

Resolved! Fido bad service

Fido's online team who manages these never solved my issue with Brightstar so I am planning to go to court.it is a small amount but I felt like I have been deceived

Teemanshu by • I'm a participant level 3
  • 1661 Views
  • 2 replies
  • 0 likes

Google Pixel 4a

Hi, sorry if the information is already posted somewhere but I couldn't find it.  Is Fido going to have the Google Pixel 4a available? 

Amb21 by • I'm helpful level 1
  • 2295 Views
  • 2 replies
  • 0 likes

iPhone 11 connectivity issues

I purchased a new iPhone 11 in late Feb 2020.  Before this I had an iPhone 8 with Fido.  Both devices I purchased from Apple.  I noticed since switching the to the 11.  I get only two of the four bars of network service.  Sometimes when I'm out of a ...

Jannn by • I'm a participant level 1
  • 942 Views
  • 1 replies
  • 0 likes

Setting up Voice Mail

I created a monthly account from a previous prepaid account, and the system does not recognize my phone number  It has not changed in the transfer . I quess I have to have the account activated by the office. 

albertmusco by • I'm a participant level 1
  • 1440 Views
  • 1 replies
  • 0 likes
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