OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Resolved! Lost phone & sim caed
Hi, I have lost my sim card and my phone as well within Canada. Can i have a new sim card with the same old number and how?
Resolved! Unlocking Purchased iPhone
Im considering financing my new iphone 12 mini. Can I put 50% torward the price of the device and pay the remaining in let say 3 months. Also once I have paid off the balance, does Fido unlock the iphone
Returned device status update not reflected in account
Hi all, I returned my Samsung A20 over on last Fri and have my confirmation that the device has reached Fido office on Tue - I don't see status of the device or any confirmation email of them recieving it yet - how can I have this solved ?
fido nulled my warranty
Bullet point story*phone stopped charging (a70)*took phone to fido, was not worried as it was well within the first year of owning the samsung phone*fido instructed me to take phone to local repair shop and send the receipt to samsung (which i later ...
Leaving Canada but bought a phone with Fido
I will be leaving Canada soon for an undetermined amount of time, probably for months. I recently bought a phone from them and I'm still paying it. Would there be an option to cancel my plan and just pay the phone? Or is it mandatory to have a plan w...
