To proceed with a temporary suspension of your services, you can contact customer service here.
A few things to note:
- The suspension and the monthly suspension fees will take effect on the last day of your current billing cycle.
- You will have to pay for the suspension fees upfront unless you have a pre-authorized payment setup.
- If you are on the Fido Payment Program, you will continue to pay your monthly financing amount during the suspension.
Hope this helps!