Suspend my plan

Suspend my plan

Suspend my plan

I'm a Participant Level 1

Suspend my plan



I want to suspend my plan until September 2021


thank you


Hey @zou5258  Very_Happy


To proceed with a temporary suspension of your services, you can contact customer service here.


A few things to note:


- The suspension and the monthly suspension fees will take effect on the last day of your current billing cycle.

- You will have to pay for the suspension fees upfront unless you have a pre-authorized payment setup.

- If you are on the Fido Payment Program, you will continue to pay your monthly financing amount during the suspension.


Hope this helps!