Suspend my plan
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October 2020
Dear
I want to suspend my plan until September 2021
thank you
1 REPLY 1
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November 2020
Hey @zou5258
To proceed with a temporary suspension of your services, you can contact customer service here.
A few things to note:
- The suspension and the monthly suspension fees will take effect on the last day of your current billing cycle.
- You will have to pay for the suspension fees upfront unless you have a pre-authorized payment setup.
- If you are on the Fido Payment Program, you will continue to pay your monthly financing amount during the suspension.
Hope this helps!

