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Suspend my plan

zou5258
I'm a Participant Level 1
I'm a Participant Level 1

Dear

 

I want to suspend my plan until September 2021

 

thank you

1 REPLY 1

FidoValerie
Moderator
Moderator

Hey @zou5258  Very_Happy

 

To proceed with a temporary suspension of your services, you can contact customer service here.

 

A few things to note:

 

- The suspension and the monthly suspension fees will take effect on the last day of your current billing cycle.

- You will have to pay for the suspension fees upfront unless you have a pre-authorized payment setup.

- If you are on the Fido Payment Program, you will continue to pay your monthly financing amount during the suspension.

 

Hope this helps!