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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 203745 Views
  • 63 replies
  • 22 likes

My phone was delivered to my past address

 I recently moved, did change my address on my account, but when i ordered the new phone for some reason it automatically shipped it to the old address and before i realized it was delivered there to a person that was not me and under a name that no ...

mvela5 by • I'm a participant level 2
  • 1485 Views
  • 3 replies
  • 0 likes

Buying a phone.

I'm an existing Fido customer using the 'Bring Your Own Phone plan'.Been a customer since 2005 or something.Can I just pay the full price of the phone and not do the 24 month payment thing? This doesn't seem to be an option when buying online. I don'...

Shade71 by • I'm a participant level 1
  • 1176 Views
  • 2 replies
  • 0 likes

Voicemail problem

I recently switched from an Android phone and upgraded to an iPhone XS. All my contacts were transferred to the new SIM card but when I call voicemail and enter my 10 digit number it tells me the number is not valid. I had no problems with my old pho...

Buck1954 by • I'm a participant level 1
  • 914 Views
  • 1 replies
  • 0 likes
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