OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Fido Mobile service Discontinuation
I called and informed one of your customer care executive that I would be leaving Canada permanently and would like to discontinue my number. He created a ticket for it. #I1570330796. Roaming service was turned off at that very moment and I was suppo...
Resolved! Switch from Freedom to Fido
Hi, I used to be a Fido customer before I switched over to Freedom. I received an email from Fido offering a deal for 9GB for only $39 (plus taxes I assume), and this is cheaper than what I pay to Freedom...I am still on a contract with Freedom until...
How to change the time on my phone?
I have an account with fido and a Alcatel phone.. I can't get my time to correct.. any ideas?
Extra charge for wrong product
Hi, i just got a email about samsung tablet delivery but they estimate total bill for second line is 15$ I ordered pre owned tablet which give me 5$ credit on 10$ plan as per support person promised his name was Naznin who chat with me on11/01/2020 0...
FIDO Poor Service
Fido promotion offered by callHi,I received call 5 days ago from Fido marketing team offering me promotional plans to get back to Fido. They asked for two id proofs to confirm the process which I did. The guy told that I'll be receiving a mail from F...
