OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Device Tutorials on Fido.ca
Hey @Community, Â Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Resolved! Phone price question
So i decided to get this phone but according to my calculations Itshows the amount of $51.25/month instead of the $33.33/month. Am i wrong? Yes i included taxes as well.
Resolved! Price match?
If I order a Samsung phone from fido but the price is cheaper on Samsung's website. Do I have to return the phone for refund or can i skip that step and get a Price Match. To be clear this is not a price match for plans but the phone itself
Purchase flow issue
Hi, I need your help with some clarifications.I'm going through this url https://www.fido.ca/consumer/mobile/device-list/huaweimediapadt510?icid=ba-promos1con-tfcwrls-10091921 I know that I need to pay taxes on the device portion. These are $1.95!The...
Switching Providers
I want to switch providers. I still have an outstanding balance on my device, so do I need to go out of my way to pay it or will I just be automatically billed for it when my account closes? If I do need to pay the balance before switching providers,...
Resolved! How to "add USER" to my Huawei t5 tablet?
I recently got a Huawei T5 tablet from Fido (Canada). I'm trying to 'ADD USER' but there is no Settings > Users & accounts > Users on my machine and I can't find anything online. Help!!!!!
