Help
Phones and Devices
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Conversations

New post

Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 204324 Views
  • 63 replies
  • 22 likes

Activating New Sim Card

I am trying to activate a new SIM card. I am switching over from Freedom and to update my SIM card online, I have to enter my old SIM card. On the website, it says the old SIM should start with 89302 and is pre-filled in on the page, but my old SIM c...

ShaktiB by • I'm a participant level 1
  • 2827 Views
  • 1 replies
  • 0 likes

Roaming not working in Florida

Roaming is not working.  I read different blogged and nothing has helped to fix the issue.   I have a LGG6 and I am in Florida (in central Florida in a city with over 100,000 people).   I tried to select my own Network operators (AT&T, T-Mobile, Veri...

phild33 by • I'm a participant level 1
  • 1112 Views
  • 1 replies
  • 0 likes

Resolved! iPhone 12 order shipping ?

Hello ! So I ordered and iPhone 12 pro the 1st day you could do pre order. I then got an email that yes, it would take 5 days for proses my order and ship. Now we are coming to week three and nothing . does anyone know when the iPhone 12s are suppose...

alexander1 by • I'm a participant level 3
  • 1348 Views
  • 1 replies
  • 0 likes

Fido Mobile service Discontinuation

I called and informed one of your customer care executive that I would be leaving Canada permanently and would like to discontinue my number. He created a ticket for it. #I1570330796. Roaming service was turned off at that very moment and I was suppo...

Resolved! Switch from Freedom to Fido

Hi, I used to be a Fido customer before I switched over to Freedom. I received an email from Fido offering a deal for 9GB for only $39 (plus taxes I assume), and this is cheaper than what I pay to Freedom...I am still on a contract with Freedom until...

Copyright © 2024 Khoros, LLC