Pixel 5

Pixel 5

Pixel 5

dt89
I'm a Participant Level 1

Pixel 5

It has been about 10 days I ordered the Pixel 5 . Is there a way for me to check what the status on that order is ? I will be moving soon so worried I wont get the phone in time at my current location. If it is backordered, I think it is really dissapointing that Fido did not put it on the website when I was ordering it. I could have gone elsewhere which were giving me better offers. Nice way to ask customers to stick around for 2 years when this basic info cannot be put up the website. 

3 REPLIES 3
FidoAnthonyZ
Moderator

Hello @dt89,

 

This phone is back-ordered and deliveries should be expected in the next 3 to 4 weeks. 



OldGrump
I'm a Participant Level 1

I ordered my Pixel 5 on Nov 19.  Any idea when I will see it?

FidoValerie
Moderator

Hey @dt89 !

 

Welcome to the Community. Very_Happy

 

I totally understand you're looking forward to receiving your new phone, and that waiting longer than expected can be worrying.

 

The Google Pixel 5 is currently in high demand, and we're looking at shipping delays of about 3-4 weeks.

 

However, once you receive the shipment notice by email, you can definitely contact us so we can change the delivery address if necessary. Smiley