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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 205203 Views
  • 63 replies
  • 22 likes

Resolved! Fido lacks Integrity !!!

I am frustrated and appalled by the service quality being meted out by Fido. Over the past 9days I have been tossed around by the Contact center with no resolution in sight!!!On the 1st of December I called Fido to upgrade my phone to an IPhone 12pro...

Eniafe by • I'm a participant level 3
  • 2275 Views
  • 5 replies
  • 0 likes

Voicemail

I am new to Fido and got a message saying to set up voicemail press 1 for a short period of time and... When I do that I get a message pop up that says go to menu, settings... When I go in to menu, settings, voicemail, the voicemail number is greyed ...

swerdna by • I'm a participant level 1
  • 1070 Views
  • 1 replies
  • 0 likes

can't change my plan

I can't change my plan, it says "ppc_ineligible_errorcodeMsg" when I press the button of selecting my wanting plan. My current plan is a prepaid one 

xiashoucheng by • I'm a participant level 2
  • 1070 Views
  • 1 replies
  • 0 likes

Left with no Google Pixel 5

I ordered a google pixel 5 on November 23 for my husband adding a new line. I received an initial email saying it would ship within 5 days, the following week an email saying sorry for the delay it'll ship within a week, then the next day saying it w...

spasquina by • I'm a participant level 1
  • 1702 Views
  • 3 replies
  • 2 likes

Resolved! Fido gsm/gprs network

Since Rogers is decomissioning their entire GSM/GPRS network by December 31, 2020, will Fido do the same as they're on the same network?   I really don't want to upgrade my phone.

Af4987 by • I'm a participant level 1
  • 9708 Views
  • 11 replies
  • 0 likes
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