OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Device Tutorials on Fido.ca
Hey @Community, Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Resolved! Old Phone
I recently upgraded my phone after the 2 yr period...put Sim Card in new phone...Now I want to use the old phone which I get to keep as a second one for my wife..what would I need to do...Buy SIM? or can I add that phone to my plan somehow and maybe ...
Resolved! Regarding new phone
Hi i am nitesh kumar and wants to buy a new smartphone espcially samsung note 20 ultra can you please tell me the offers
Resolved! About the last bill.
I cancelled the number on 12.6. And then I received the email on 12.28 and it showed the bill was $50（“Your bill total includes a past due balance of $58.74, required immediately, and current bill of $-8.17, required by January 19, 2021.”）. However w...
Haven’t got ship email
I got some confirmation emails of changing my account. I did check my spam, but there is nothing there. I am wondering how many business days should I wait for my upgraded phone.
Fido has extremely worse customer service
I called Fido on Dec 24th and order a phone and asked them to port my Rogers number to Fido, they created an account for me and ordered the phone and I was told that I'll get an email with in 24 to 48 hours wiht tracking info as phone will be deliver...
