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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 155347 Views
  • 50 replies
  • 22 likes

UDP/SIP blocked

I'm unable to use SIP over UDP on fido with my tablet device.  This has been going on for about 6 months.  More recently I've noticed that ALL UDP traffic is blocked on my fido device.  What gives?  Is this in the terms of service?  This seems like a...

ColtonE by I'm a Participant Level 2
  • 1976 Views
  • 4 replies
  • 1 likes

Resolved! data on. download pictures not happening. Samsung galaxy prime.

My data is on. Samsung galaxy prime. I rarely receive downloads (usually pictures or videos) the first time i click on 'download' on the message. Can't find any 'automatically download messages' in the settings as suggested. I have restricted backgro...

kfe by I'm a Participant Level 3
  • 3319 Views
  • 6 replies
  • 0 likes

Unlock my phone

just received my replacement device , but it’s locked can not use any other SIM card , how do I get it unlock, I have no access to phone can’t call customer service.! Please help.!!

Maulikk by I'm a Participant Level 2
  • 1301 Views
  • 4 replies
  • 0 likes

Resolved! Applecare

If you upgrade to a new iPhone with a Fido plan, can you purchase Applecare+ directly through apple or are you forced to pay a monthly fee through Fido? It doesn't make a lot of sense to pay monthly, you'll end up paying a lot more.

trevconkey by I'm a Participant Level 3
  • 1381 Views
  • 1 replies
  • 0 likes

Re-stocking time

I order an iPhone XR Jan. 1 and because it was holiday season I suspected there would be some delays I decided to call three days later which they told me that the it would processed and I would receive the phone by Tuesday. its Tuesday I haven't hea...

MARIA2109 by I'm a Participant Level 3
  • 1855 Views
  • 4 replies
  • 0 likes