Hey @Jessie19909! Philippe here. I hope you're doing well. 
An email will be sent to you once your phone is shipped. I recommend you check your spam/junk folder to make sure it didn't end up there. If you haven't received anything beyond the 5-business day shipping delay, I recommend you contact us here, so we can take a look at that with you. Alternatively, you can request a PM from the community as well.
I hope you receive your new phone soon!
