Phones and Devices
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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 150221 Views
  • 50 replies
  • 22 likes

Resolved! Tracking order iPhone 12

Hi, I ordered the iPhone 12 3 days ago, I still haven't received any tracking order email. I only received the confirmation email of my order. How long does it take for me to receive the shipping/tracking information? Especially for the iPhone 12. 

Alann-22 by I'm a Participant Level 2
  • 852 Views
  • 1 replies
  • 0 likes

False/ misleading advertising on special offers

Just wanted to know if anyone else has noticed or experienced the following:  When looking at device upgrades, I see that Fido is offering certain "promotions" by slashing the monthly costs of phones (while browsing the "upgrade my device" menu.)So I...

oc917 by I'm a Participant Level 2
  • 945 Views
  • 2 replies
  • 0 likes

Email confirmations after phone order

it's time for me to upgrade my phone and i was looking to see what fido had to offer and without the fido website asking me to confirm my 'upgrades', next thing i know, i have supposedly ordered a new phone and upgraded my plan. i was simply trying t...

vettech15 by I'm a Participant Level 2
  • 826 Views
  • 4 replies
  • 0 likes

Resolved! Pricing for Pixel 4a is out of whack

I'm confused by the "Full Price" listed for the Fido 4a. The phone direct from Google is ~480, (regular price shipping included) but Fido states that "Full Price: $560.00". Now, the price per month over 24 months ends up costing about 480 plus tax (a...