Phones and Devices
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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 202745 Views
  • 63 replies
  • 22 likes

S20 FE 5G deal

Hello, today finally I received a confirmation email about the order that made about 10 days ago.The phone was galaxy s20 fe 5g and it was $35 monthly payment discount plus $5 more discount so in total only $10 per month. However, in the email that I...

llzxc by I'm a participant level 2
  • 2915 Views
  • 8 replies
  • 0 likes

S21 Android 12

When is the S21 getting the android 12 update. The update has been released by Samsung for a while now for Canadian customers , and we're still yet to get it on Fido. It's super frustrating. It's not even on the OS chart for S21. Shouldn't we be rece...

Isaac1963 by I'm a participant level 1
  • 768 Views
  • 1 replies
  • 0 likes

Resolved! Why doesn't Fido offer sustainable phones?

I'm really tired of supporting Apple and other unethical companies. Would be great if Fido offered payment plans for phones from sustainable companies like Fairphone: https://shop.fairphone.com/en/?ref=header. 

rendy23 by I'm a participant level 1
  • 984 Views
  • 1 replies
  • 0 likes

Resolved! Upgrade pending and I cannot order it again

Hi, I placed an order for phone upgrade and haven't received any confirmation email. But the website keeps popping up a message 'Upgrade is pending' and doesn't let me order it again.This is the second time this has happened with me.

shinsid by I'm a participant level 2
  • 1861 Views
  • 4 replies
  • 1 likes