apple watch series 4

Reply
I'm a Participant Level 1 chrisliu0424
I'm a Participant Level 1

apple watch series 4

Apple just announced Apple watch series 4 yesterday!

 

For the GPS+Cellular, they support Rogers in this generation, since Rogers and Fido are the same company, does Fido support series 4 too?

Accepted Solution

Re: apple watch series 4

Hey @chrisliu0424

 

Welcome to the Community Smiley

 

We don't support Apple Watch.

 

We anticipate a lot of excitement around the new iPhone models and that is what we're focusing on. As of now, we don't have any updates on whether or not we would carry/support Apple Watch in the future. I'd suggest you keep an eye on fido.ca for updates on our products and services.

 

That said, you can buy the Apple Watch and pair it with a compatible iPhone using Bluetooth or Wi-Fi, but not our LTE network. 

 

Hope this clarifies!

View solution in context
Flag this to a Moderator
Message 1 of 74
39,366 Views
I'm a Participant Level 1 Giuseppe_Vacca
I'm a Participant Level 1

Re: apple watch series 4

Why doesn’t Fido support Apple Watch? It’s annoying considering that other major networks offer that, including Rogers. It is a good enough reason for people to switch to the competition!

Flag this to a Moderator
Message 46 of 74
2,282 Views
Moderator
Moderator

Re: apple watch series 4

Hey @Giuseppe_Vacca! Thank you for participating in the community. Smiley

 

I've moved your post to this thread for you. It will have the answers and any updates regarding your topic.

 

I can certainly understand your irritation with that and I'll make sure to forward your viewpoint on this matter.

 

Thank you!



Flag this to a Moderator
Message 47 of 74
2,262 Views
I'm Experienced Level 2
I'm Experienced Level 2

Re: apple watch series 4

Will Fido be offering the Apple Watch at somepoint?

Flag this to a Moderator
Message 48 of 74
2,139 Views
Highlighted
Moderator
Moderator

Re: apple watch series 4

Hey @jlits

 

I moved your post to this thead as you'll find your answer here.  Also, this is the thread that we'll update if something changes! Smiley



Flag this to a Moderator
Message 49 of 74
2,135 Views
I'm a Contributor Level 1 fischersd
I'm a Contributor Level 1

Re: apple watch series 4

So, now that Fido is supporting eSIM provisioning, can we finally see some movement on Apple Watch support?

...or will be waiting for a few more revisions of Apple Watch with cellular support to pass before the policy makers pull their heads out of their .....  (and, yes, we've seen the "big three" restrict AW support to only their flagship brands...if the CRTC ever needed evidence of collusion....I guess they also have the 10GB/$60 price hikes that are being done in unison...not that they'll ever do anything).

 

Per:

https://mobilesyrup.com/2018/12/05/iphone-esim-support-rogers-fido-in-canada/

and

https://support.apple.com/en-ca/HT204039#usa

 

Flag this to a Moderator
Message 50 of 74
2,043 Views
Moderator
Moderator

Re: apple watch series 4

Hey @fischersd!

 

At this time only a physical SIM card works with Fido services. If you have one of the new iPhone X / XS models you can use the eSIM for a secondary provider while using the physical SIM for Fido. 

 

In terms of the Apple watch with cellular, it's not something Fido supports at this time. 

 

We'll update everyone on eSIM when there are more details to share Smiley

 

 



Flag this to a Moderator
Message 51 of 74
2,335 Views
I'm a Participant Level 2 vballstar10
I'm a Participant Level 2

Re: apple watch series 4

when do you think that you are going to release or update it so that fido custermers can use the LTE

Flag this to a Moderator
Message 52 of 74
2,311 Views
Moderator
Moderator

Re: apple watch series 4

When we know, you'll know, @vballstar10!



Flag this to a Moderator
Message 53 of 74
2,262 Views
I'm a Participant Level 2 Jhansen153
I'm a Participant Level 2

Re: apple watch series 4

Promises for months about supporting the Apple Watch 4 cellular and no real answers, just a “hang in there”

itnisnpretty wring to have that as the only responses.

 Get to it and do it or I may leave as well to Rogers.

are Fido customers second rate citizens compared to Rogers? I think not, however that is how we are being treated with this issue

Flag this to a Moderator
Message 54 of 74
2,219 Views
I'm a Participant Level 2 pit0036
I'm a Participant Level 2

Re: apple watch series 4

Why doesn't Fido have support for apple watches yet? Rogers/Telus/Bell all have LTE support. Fido is now two years behind industry standard. What's fido doing to keep up and retain all the customers that will be leaving due to this lack of service?

Flag this to a Moderator
Message 55 of 74
2,001 Views
I'm a Participant Level 2 Jhansen153
I'm a Participant Level 2

Re: apple watch series 4

Oh I am sure the answer goes something like... hang in there and we will update you as soon as we know something which will likely be after the next upgrade or change so Fido can still be behind  that new change as well.

Flag this to a Moderator
Message 56 of 74
1,988 Views
I'm a Participant Level 2 pit0036
I'm a Participant Level 2

Re: apple watch series 4

or they will give some generic answer that you can still connect the watch to the phone via bluth tooth. 

 

I'm losing my patience here and like many want to jump ship to a cerrier that has support. The only way they will speed this up if we get current customers voicing their opinions......

Flag this to a Moderator
Message 57 of 74
1,983 Views
I'm a Participant Level 1 Zed1
I'm a Participant Level 1

Re: apple watch series 4

Do we have a updates if Fido will be offering esim service for apple watch?

 

If really wish this comes out, otherwise I may seriously consider other operators.

 

Flag this to a Moderator
Message 58 of 74
1,721 Views
I'm a Participant Level 1 sarblade
I'm a Participant Level 1

Re: apple watch series 4

I think everyone is forgetting that the Big Three Telecoms are using the Apple Watch as a pawn to get you to move back to them so you can pay them. Its a monopoly, and they want your money, not in so called competition providers, which they control anyway, but that's way it is. No hurry here, until they can't get anymore "new" customers, then they'll maybe look into having Apple Watch sim support. Until then, I for one am not giving them anymore money than I have too.

Flag this to a Moderator
Message 59 of 74
1,502 Views
I'm a Participant Level 2 Aleesha
I'm a Participant Level 2

Re: apple watch series 4

Hi! How has your Apple Watch been with the Fido network? I’m planning on getting it but if it’s not working well without LTE, then I would consider switching to Rogers. 

 

Please advise. Thank you!

Flag this to a Moderator
Message 60 of 74
1,369 Views