OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Device Tutorials on Fido.ca
Hey @Community, Â Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Add a line -choose phone number
Hello,I'm trying to add new a line to my account (on line), when I get to "Choose your telephone number" screen, I have to keep refreshing the list of available phone numbers, is there away I can sreach a phone number availabiltiy using wildcard? for...
Voicemail
Voicemail changed to french and I need it back to English.
Resolved! how to delete one mobile number in my profile
agent created one mobile number mistakenly without accomplishing the service I need. I did all my service via fido store. Now I got two mobile numbers in my profile. How can I delete that null one?
8$ for 140KB
Hey guys...I live In Victoria, BC and have never visited US or been close to a US border. However, i got charged 8$ for 140KB for Fido Roam -US on ,7th June. Here is the screen of my billHow do i rectify this error from Fido?
shipment confirmation email - When will I get one??
Howdy, Just recently (June 20th) bought a new phone on the Fido website, and have not received a confirmation email yet, with a tracking number. Is there anyway of receiving an email for tracking? Do I have to wait for it to appear? I would love to k...
