Phone number not valid when setting up voicemail

[McLeod894]

I've had my Nexus 4 for a while, but I am just now setting up voicemail. I found my retrieval number from a post from 2013 and that seems to work. When I call it, it asks for me to put in my 10-digit phone number but when I do, it says the number is not valid. I know I am not typing it in wrong. How do I set it up properly?

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[contrabass]

Necropost I know, but mine is doing the same thing? I called support and the person didn't know how to fix the issue so transferred me and my call was dropping while on hold...

-I'm using a Google pixel 7pro

-I have tried both retrieval numbers I found, no change, still invalid.

-I have re-entered my number I don't know how many times, and ensured it was correct each time

-I have verified that I *do* have voicemail on my plan with customer support, but for some reason am unable to access it?

I'm so confuseddd

[FidoFaiza]

Were you able to sort it out, McLeod894?

[zyx]

Weird, you should not need to enter your phone number.

Here are the instructions for setting up voicemail. Maybe your answer's in there?

[hotstuff]

when I hold 1 on the key pad the screen says voicemail then ends the call....voicemail is not accessed.....what's up?

[FidoFaiza]

Hi hotstuff, 

Let me go ahead and send you a private message to look into it. For future reference, you can reach us on Facebook or Twitter for an issue such as this.

I just realized that you can also program the voicemail retrieval number from your end :)"

For iPhones, dial *5005*86*+16478396178# (for customers without visual voicemail).

For Android, go to Settings > Call Settings > Voicemail Settings > Voicemail Number and input +14168216549.

Thank you!

[hamedvala]

When I dial long number nothing happens, It is wierd no beeping nothing. 

[FidoAnthony]

Hey @hamedvala,

Have you tried rebooting or resetting your device? That may help.

Let us know. 

[Anonymous · Accepted solution]

If it said invalid number when u called it, it mite be 1 of 2 things wrong,  A: you could have possibly the rong retreival number (your calling the rong node) or 2: your wireless account was not provisioned for voicemail and u need to call customer care and add it to ur account,  hope this helps