LG G5 does not receive incoming texts sometimes. Factory reset did not resolve the issue. Any solution?
Solved! Go to Solution.
Alternatively you can try using another messaging app and see if it helps, I personally use Android messenger.
I have the same issue with my LG G5.....so the update has not worked on all phones. I am beyond frustrated and find it ridiculous that you should have to use an alternative text messaging app when you pay monthly for that service.
Please replace the SIM card. I had the same issue. I tried all kind of things i. e. Factory reset, remove unwanted apps, reset the phone, uninstalled and reinstalled the updates, messaging updates, delete and re-add the contact which had the issue and uninstalled and re-installed messaging app.
You can talk to Fido. The will give you back $10 to get the SIM card replaced.
The Fido's customer service is an excellent. Thank you.
This issue seems to be common and oddly tied to LTE in some manner, if you go into your phones settings and locate the network settings you should change the network type to the option below the top option (Not LTE) it may actually make a difference.
I just did what you suggested and switched off the LTE and so far it has worked with my test texting. Will have to wait to see if it works long term, as it was random messages from random people, not one contact. I will keep you posted and thank you very much..I was heading in this afternoon to send off for repair and not very happy about doing so!
I hope @FidoAmanda is looking into this.