OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Resolved! OBERTHUR FIDOTRISIM, Samsung S20FE Blue and Fido HUP in box collateral
Hello, This verbiage is still being used which isn't plain English and I too had to try googling the following: We’ve shipped your OBERTHUR FIDOTRISIM, Samsung S20FE Blue and Fido HUP in box collateral to you on August 16th 2021 I had advised the age...
Resolved! Free installation
If I bought a screen protector somewhere else can fido store install it for me because the first one i bought in this store broke
i phone xr replace to iphone11
hello sir/mamI purchased a new iPhone XR on 26 July 2021 and now i want to upgrade it to iphone11 may I know the process please guide me so that I will be able to upgrade as soon as possible.
Mobille network not available
I'm a long suffering Fido customer with a particular problem: after many calls an over 7 hours on the phone with customer reps and technicians the problem has not been solved. The issues started in the fall of 2020 and got worse in the spring of 2021...
Blocked messages
Hi, I am wondering if Fido stores blocked text messages? The message was never received to my iphone but would Fido have the message from a blocked contact?
