In case you’re wondering, adding a line simply refers to adding a new phone or tablet line to your existing Fido mobile account. This new line can be activated with a device on a 24-month financing term with the Fido Payment Program or you can Br...
Hey everyone, if you’re using Message Relay Service (MRS), here are the steps you need to take before 5 PM (EST), December 6, 2019 Log into the current IP Relay system using your existing credentials and do the following: Go to the Profile Mak...
Here's how to register to automatic payment: Login to My Account on fido.ca.Under the Make a Payment button, select "Set up Automatic payment" and follow the steps. To update your payment info (credit card or debit card), or to cancel automatic...
Forgot your voicemail password or simply want to change it? Follow these 4 easy steps: Login to My Account on fido.caClick View Usage & Manage right next the number you want to change voicemail password for.Scroll down to QUICK ACTIONS and select ...
You can change your outgoing name display via My Account on Fido.ca. How do to it? It’s as easy as 1-2-3 (4-5) Log into My AccountSelect View Usage & Manage next to the phone line you would like to modifySelect Change My Call Display Name in the ...
We thought we would share a few tips and tricks on how to manage your data usage. The Fido My Account app is your best bet to track your usage. It automatically follows your billing cycle and resets with it each month. Our top tip: consider conn...
With VoLTE (Voice over LTE), you can make High Definition voice and video calls just as easily as a regular call over the Fido LTE network. No app, no new user ID – it’s all built in. Your voice and video calls will now connect in the blink of an ey...
There are several different methods available to refill your prepaid account with a voucher: FROM MY ACCOUNT ON FIDO.CA Click here Log in to My Account.From the Overview section, click Refill Now.Click on Redeem Voucher and enter the voucher numbe...
Hey Community! Sometimes it may be necessary to clear your browser’s cache and cookies to troubleshoot issues with website login or pages displaying incorrectly. Click on the browser you are using below for instructions on how to do this. Ch...
With online billing, you can view, save, print and pay your bills whenever you like. Simply log in to My Account to easily and securely view your bill online. Keep in mind: Fido Mobile and Internet services are billed separately and cannot be comb...