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Knowledge Base Articles

6 things to know when changing your phone number

Hey Community,   Here’s everything you need to know when changing your phone number:   Once your phone number is changed, you can’t go back to your previous number.   A fee applies for a phone number change within the same local calling area. There ...

Using a new plan?

Hey Community,   Just changed your plan and still a bit uncertain about a few things?     Here’s some helpful info to read over:   Mid-Cycle Price Plan Changes  The monthly fees for both your old and new plan will be prorated on your next bill.If y...

FidoStephen by Community Manager

New to Fido?

Welcome to Fido! Your one stop shop to everything awesome! Now let’s get you hooked up.   Here’s some important info to read over (seriously, read it, it’s probably important).   Fido Payment Program - click here for the FAQs.   Your first Fido bill...