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Community Manager (Retired)
Community Manager (Retired)

With online billing, you can view, save, print and pay your bills whenever you like. Simply log in to My Account to easily and securely view your bill online.


Keep in mind:

  • Fido Mobile and Internet services are billed separately and cannot be combined in a single bill. However, you can view both of your bills online when you sign in to My Account either online or through the Fido My Account app.
  • Bills will remain available online for up to 18 months after their issuance date. You can also sign-up for pre-authorized payments to help manage your payments.
  • Online billing is available for both active and cancelled accounts.


View bills online:

  1. Log in to My Account.
  2. Click on View & Manage Bill on the Account Overview page
  3. From there you can view, print and save your bill. 

You can also view your bill using the Fido My Account mobile app.


Request a bill reprint:

  • If you’d still like a paper bill sent through mail for a particular month, there’s an applicable charge for each bill print and it can take up to 5 business days to receive. For more info, contact us.