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Community Manager
Community Manager

We thought we would share a few tips and tricks on how to manage your data usage.


The Fido My Account app is your best bet to track your usage. It automatically follows your billing cycle and resets with it each month.


Our top tip: consider connecting to Wi-Fi if you're downloading or streaming video/music.


Some phones have an option to set a data limit in the phone settings:




Note that the steps may vary a little between Android phones due to the differences in the model and OS version, but it shouldn’t be too hard to find.


  1. Go to Settings, and under the Wireless/Network/Connections tab, select Data usage.
  2. You should see an option for bill cycle/data limit, or it might be under More data settings. Set the dates according to your billing cycle (you can find it in the My Account app).
  3. Set a warning to receive a notification before going over.
  4. Set the limit to the amount of data your plan comes with. If you enable the Set mobile data limit/Limit mobile data usage, your cellular data will be blocked once the limit is reached. Don’t worry; you’ll still be able to use Wi-Fi.


Set your phone to connect to Wi-Fi when you get home, and check that you’re still connected to Wi-Fi before downloading a large file or streaming video/music.


Android users can also control which apps use background data:


  1. Settings → Mobile data
  2. Scroll down and tap on a desired app
  3. Use the toggles to manage background data and to restrict background data.

Check out this video to find out how to disable Auto Switch:



iOS (iPhones & iPads)


Turn off Wi-Fi Assist (when it's on, it automatically uses cellular data when Wi-Fi connectivity is poor):

  • Settings → Cellular → scroll to the bottom and toggle off Wi-Fi Assist



Stop Background App Refresh:

  • SettingsGeneralBackground App Refresh → switch to Off or Wi-Fi



Disable Cellular Data by App (select which apps are allowed to transfer data over a cellular connection):

  1. Settings→ Cellular
  2. Turn off the switch for any app that you don’t want using cellular data.




Save your data by downloading maps in advance. In the Google Maps app, tap the menu icon and select Offline maps → Select your own map. Choose the area you'd like to download and press Download.


Don't forget that you have 5 extra hours of data per month!


Feel free to share other tips & tricks you may have. Smiley