I have a negative balance on my final bill after closing account, should I not get a refund? Bill was issued Jan 4th it's now 30th and still nothing on my credit card. It was pre-authorized payment.
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My Fido account number is: **********
Fido number: ***-***-****
I have closed my FIDO mobile connection, I have a CREDIT balance of $14.63, please issue a refund.
Please revert if you need bank information.
I had a negative balance on my final bill cycle which I got on June 12th, but I didnt recieve a cheque nor the amount got refunded on my credit card. Now I cannot contact fido via their support because my previous mobile number doesn't exist. How can I get a refund?
Thanks for posting @Zune!
I've moved your post to this thread as it deals with the same topic
Since your final bill was released with a June 12th date, the refund should have been done. I'll send you a PM so we can see what happened!
See you there
I cancelled my plan about a month ago for I am, and will be out of the country for approximately a year.
I received an email on May 27th, 2019 showing that my final bill is $-207.87.
I believed it was the deposit that I was supposed to receive, yet I do not remember receiving the money and cannot locate it until today.
How can I receive it?