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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Overcharged
April shinnanigans left me without any data phone service for 2 full days...now my bill is out of control due to all extra data fees..inconsistent data services continue to plague ALL brand new equipment (in service could NOT help with IPhone 11 so I...
Wrong advice. Wrong information
Hello I called Fido 2 weeks ago and spoke to Christina, a Fido customer service representative, to ask if I had any amounts owing on my phone. The Fido App confirms that I had zero, so I called and Christina also confirms that I had zero to pay for t...
Directly Contacted For Fido Services - Fraud?
I had been contacted the other month about upgrading my phone at a specific place in my City and today once again inquiring about my services, and I am just wondering if Fido has representatives at Fido stores contacting out their customers directly ...
question about billing for mobile plans
I recently just got the fido payment plan, and I cant find any information on when ill recive my bill. (i have not yet recived my phone- just ordered it today) will the bill show up on the same day as i set up my phone, or later? By show up I guess ...
Outages AGAIN? (TEXT)
Are we going through an outage AGAIN this week!? Friday afternoon in Ontario Niagara, I can't sign into my financials because their TEXTing isn't working (again!).
