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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24039 Views
  • 0 replies
  • 8 likes

extra charge for calling #2030

I'm fido customer since 2007 but never had this kind of #2030 charges on my bill. this is first time i'm seeing this $4.99 extra added to my bill. this is not acceptable as this call was not initiated. also, we have canada wide call free regardless o...

man4 by I'm a participant level 3
  • 2199 Views
  • 1 replies
  • 0 likes

Resolved! Can data only plan SIMs still can receive text and calls?

HelloWhen i activated my tablet, i was told i can put the sim into a phone and if i need to make call or send text, i am able to do so with additional per per use costs. $1 per minute for call for example. But i cannot make or receive calls.Please ad...

snowweiwei1 by I'm a participant level 3
  • 24338 Views
  • 30 replies
  • 0 likes

Resolved! I appreciated Fido live chat experience

  Hello, I am Fido user.   I appreciate Fido Live chat. English is my second language so I often run into difficulties and need a lot of help when I use the Fido page   I have wanted to change my plan and user email adress for a long time, but it was...

EllieKim by I'm a participant level 2
  • 1486 Views
  • 2 replies
  • 3 likes