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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! how i can get my older bill history from 2016 to 2018
Hi, I would like my calling history from 09/2016 to 06/2017.How i can get this?It's for judicial reasons.Thank you. Gerry.
Resolved! Waiting for phone after upgrade
Hello, I’m concerned about my new phone. I had upgraded my phone to a white iPhone 11 2020 and data plan on March 27. The data plan came through fine, but my new phone didn’t came cause I had received a email saying that it will take for 4 weeks or...
Resolved! Fido spam
I got msg from 4735 can anybody tell its real offer --it's Fido. Spring into the new season with this amazing deal . After your current monthly promotion expires, we've got you covered. ! Just sign into <fido.ly/my-account> before April 30, 2021 and ...
First Bill
Hello, Recieved my first bill. I was under the impression that since I signed up online through Fido.ca there would be no setup fee. I signed up for the 45$ plan and brought my own phone. I understand I'm paying for my first 2 months but I'm not sure...
Replacement Reciept/Contract?
I need a replacement copy of the agreement I was sent when I upgraded my device. Seems no one in store or at the customer service center can tell me how to obtain this? I cant fix my phone without it. If anyone has a solution I'm happy to hear it!
