Help
General Support
Our place for general support posts about Fido.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Conversations

New post

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Homme-RollSkater_TipsTricks_F01_1170x295.png
FidoStephen by • Community Manager (Retired)
  • 24012 Views
  • 0 replies
  • 8 likes

Resolved! New line not adding, can't reach customer support

I added a new line to my account online on April 3, received a confirmation number at the end of my transaction. However, it has been more than 2 business days and I haven't received any confirmation email or notification of when I can pick up my SIM...

Resolved! New Fido Phone is not so new?

Hey community. I have a small qustion for people who have received phones through Fido. What has the condition been like out of the box? I just got a new phone (Iphone) and though it is in great condition- it is not perfect condition.   I took the ph...

dole4150 by • I'm a contributor level 1
  • 4306 Views
  • 6 replies
  • 0 likes

Win Back Confusion

I recently switched back to Fido after receiving a call from the Win Back department. I mentioned to the individual that I would only switch back if I was able to set up two additional lines each with new phones.  After switching back, which was a pr...

Copyright © 2024 Khoros, LLC