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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Outages AGAIN? (TEXT)
Are we going through an outage AGAIN this week!? Friday afternoon in Ontario Niagara, I can't sign into my financials because their TEXTing isn't working (again!).
Resolved! REFUND
I have a negative balance of $-24 (the cost of my phone plan) but there was no cheque included for a refund and the money was not deposited back into my bank account. Please help! Thank you
Resolved! Software Problem
The recent notification we received about an outage problem on April 19th has prompted me to write about a problem I am having. On my March bill there is a chage for $400+ for overage use on a 16 hour call to a doctors office. I have tried to talk to...
Resolved! Trade in question
Hi I have a quick question. If I upgrade online will I still get the chance to trade in my old phone for credit towards the new phone if I do the trade in after I receive the new phone? or do I have to do my upgrade and trade in at the same time in s...
In the age of Minimalism and convenience
Dear Fido, I joined a few years ago with my home internet and you provided pretty good service, not one complaint. A few months ago in order to keep things "simple" I signed up for cell service, I am dissapointed. You see, I had for the last 7 years...
