Cannot receive or make calls, but text OK

Cannot receive or make calls, but text OK

Cannot receive or make calls, but text OK

lin14
I'm a Participant Level 1

Cannot receive or make calls, but text OK

Hi, I can not receice or make phone calls, but can receive or send message. My phone is iphone4, I tried do the software update to iso 7.1.2, but still not work. Please helo to solve my problem.

1 REPLY 1
Cawtau
Senior MVP

Hello Lin14,

 

  Welcome to the community!

 

  Sorry to hear you're having issues with your calls. Which version of the iPhone 4 do you have? Does your phone get cellular signal? Could you also please clarify whether those messages are text messages (ie SMS and/or MMS) or iMessages? If they were iMessages, were they sent via Wifi or cellular data?

 

Hope this helps 😀

 

Cheers