Get Started
Get the most out of your community experience
OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Unable to Port my Number
I am not able to reach customer service through *611 or 1888 481 3436 numbers. I would like to port my existing Bell phone number to Fido. I've now received the SIM Card which is activated in Fido. Can someone help to which helpdesk number to contac...
Cheated on offer
Hi As i am already a fido customer, i was offered a plan to port one of my other number to fido.So i was given a plan of > $50 10GB plan + 1,000 International minutes and $5 discount for 24 months. Later i waited for a month and when i followed up, ...
Absolute Fraud
BEAWARE OF THE COMPANY-TOTAL WATE OF TIME Do not trust anything their employees and superiors advise on call. They make many promises and fail to deliver them. I called Fido to cancel and port to a different provider because I wasn’t getting satisfac...
Free data offers
Hi My name is Amandeep and I've been with fido for 4 years now and now they are offering some loyal customers free 15 GB data on their plan, but I didn't get anything. I been thinking changing Fido for sure.
Resolved! While upgrading phone on FIDO, no text plan is shown
I am trying to upgrade my phone on FIDO website, but while i have chosen a new different plan, it shows the data plan and its price, it shows the unlimited canada wide minutes and its 0$ price, addons 3 voicemail and its 0$ price, but it does not sho...
