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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Phone Upgrade - Still processing? No confirmation email?
Hello! So I ordered for a phone upgrade and plan to go with it after my previous one ended but I haven't gotten any news about it. I heard confirmation emails take about 24 to 48 hours ish? But upcoming today (as it's the middle of the night) it will...
Fido charge me for horribly huge 1000 dollars bill.
I'm trying to pay for my bill today and I have received a charge of 1000 dollars?????? I've checked my bills details those charges for long distance calls. Your repersentative told me to change this plan which is good for me and I asked for interna...
One day credit
The one day credit from April must be hidden. There is no credit on my bill
No upgrades offered current phone not working efficiently
I have been with fido 29 years. I pay 4 phones. Yet, my phone does not work efficiently or effectively. Freezes, internet horrible, speed slow. I need an upgrade for my phones. At no cost under 2 year extended contract. Why is this so difficult wit...
Resolved! Fido mobile internet never shows 4g ?
I have been living in mississauga(square one/cooksville area- ZIP CODE L5B 3Z2). I have been using Fido since 2018.I hardly get 4g internet in my phone. Mostly it shows H/H+ and often switches to 3g. The speedtest results show download/upload speed o...
