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Our place for general support posts about Fido.
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Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24040 Views
  • 0 replies
  • 8 likes

slow service

does your service get slow if you don't pay on the bill due date. like 4 days later.its annoying 

Sailor01 by I'm a participant level 2
  • 825 Views
  • 1 replies
  • 0 likes

Long distance Call-drop

With a heavy heart, I am writing this review! I called Fido multiple times with the same issue that my OUT going long-distance call keeps dropping when the call time period hits 59min to 1hr. More details can be found from this incident/case number: ...

Jamil8051 by I'm a participant level 3
  • 2060 Views
  • 4 replies
  • 0 likes

Unethical overcharging - Port Out

I requested fido to add back my international 1000mins addon to my line and was asked if i want to start it immediately and to which i said yes. today i have received a bill of 450 dollars where i was charged for the international minutes, when i cal...

Jaspreet281 by I'm a participant level 1
  • 1059 Views
  • 1 replies
  • 0 likes