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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Do not honor deals and way too expensive
I had been promised buds and a phone charger. With my s21 white. Apparently the offers given are not honored and carol did not report what she promised me. President of fido Roger said nothing he could do. Its my word against customer service failure...
Resolved! Suspension de la ligne FIDO n'a pas été faite
Bonjour, J'espère que vous allez bien, S'il vous plaît, je vois que la suspension de ma ligne n'a pas été faite. car je vois dans la facture que je dois payer 34.09$ avant le 25 mai. Y a-t-il un problème ? Merci, Hamza1494
How to cease using FIDO service when I live abroad
Hello there, I am a Korean who lived in Canada last year and now I'm back to Korea. Since I had a plan to go back to Canada I put my account on a hold which means I still have a phone number on FIDO on my name. I had to pay $8 per a month to keep my ...
Large bill due to long distance
Hey guys, I need help or any suggestions. I have 2 accounts with fido under my name and there’s one that I let my daughter use. Unknowingly, my 16 year old daughter made a few phone calls to the USA, which caused my bills to jump to 1002$. My usual b...
Resolved! Roaming
I am currently abroad (South America), I do not wish to use roaming since I will have wifi all day, every day. My question is, will I get charged if I:1) Receive an SMS2) I pick up a phone call 3) I do not pick it up but it goes to voicemail and late...
