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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Unsatisfied customer
My contract and agreement ended with Fido in September however they continued to charge me the same for 6 months as though I were still paying for a phone. My monthly fee should have been adjusted accordingly. I called them today to have my bill ad...
Extremely Sad and Disappointed With $17 Voicemail and Call Display Fee
Hello FIDO, I am extremely sad and disappointed to suprisingly see a $3 fee increase on my legacy account this month. A heads up certainly would have been nice, especially during a pandemic when people are struggling to pay bills. All I received was ...
Threatening calls
How can one trace a threatening call?
Win back team hung up on me.
I received an email from Fido regarding a win back plan, and then a follow-up call from the team earlier today. However, they hung up on me as soon as I answered. When I call back I get am automated voice message and no way to speak to a human, with ...
Fido Winback
Hello, I switched to a competing provider a few days ago because their plan was better than what I had with Fido. I was pleasantly surprised to receive an email from Fido informing me that someone would be reaching out to me from the winback team. I ...
