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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Receiving sms hours late
I received sms hours after they been sent this problem make me loose business. I saw old post about this problem on the forum since 2012 also 2016 none seem to resolve that problem Cant belive fido havent resolve that yet. Thats enough to change to a...
Upgrading a BYOP plan to Fido Payment Program plan
I'm currently on a BYOP plan but I have an offer to upgrade to a 20GB/$50 month Fido Payment Program plan. Can I upgrade to this plan without actually purchasing a new device? I'd like to keep using my current unlocked phone.
Do not honor deals and way too expensive
I had been promised buds and a phone charger. With my s21 white. Apparently the offers given are not honored and carol did not report what she promised me. President of fido Roger said nothing he could do. Its my word against customer service failure...
Resolved! Suspension de la ligne FIDO n'a pas été faite
Bonjour, J'espère que vous allez bien, S'il vous plaît, je vois que la suspension de ma ligne n'a pas été faite. car je vois dans la facture que je dois payer 34.09$ avant le 25 mai. Y a-t-il un problème ? Merci, Hamza1494
How to cease using FIDO service when I live abroad
Hello there, I am a Korean who lived in Canada last year and now I'm back to Korea. Since I had a plan to go back to Canada I put my account on a hold which means I still have a phone number on FIDO on my name. I had to pay $8 per a month to keep my ...
