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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23915 Views
  • 0 replies
  • 8 likes

Resolved! Trade in question

Hi I have a quick question. If I upgrade online will I still get the chance to trade in my old phone for credit towards the new phone if I do the trade in after I receive the new phone? or do I have to do my upgrade and trade in at the same time in s...

User1464 by I'm a participant level 3
  • 5282 Views
  • 8 replies
  • 0 likes

In the age of Minimalism and convenience

Dear Fido, I joined a few years ago with my home internet and you provided pretty good service, not one complaint.  A few months ago in order to keep things "simple" I signed up for cell service, I am dissapointed. You see, I had for the last 7 years...

SilNorm by I'm a participant level 1
  • 759 Views
  • 1 replies
  • 0 likes

Resolved! Is this a spam?

Hi!  I had just got a message from 16472787794 saying that I have a refund. Is this a spam message? When I clicked on the link, it sent me to an overcharged announcement, and then sent me to the interact e transfer page. I had typed in my username an...

HieuTran by I'm a participant level 2
  • 2607 Views
  • 3 replies
  • 1 likes