Fido

Does anyone know how to file a formal complaint  to Fido higher authority,  not to customer service representative?I have wasted many hours with customer service along with being forwarded to supervisor over the phone and my issue has not been resolv...

Hi, i have been charges for $500 for LD calling. I have 1000 LD minutes included in  my plan. When I called customer care, they said those LD minutes were for only 24 months. I joined fido in May 2019 and nobody mentioned me time limit on 1000 LD min...