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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24137 Views
  • 0 replies
  • 8 likes

Resolved! NOT KNOWING WHEN THE OFFER WAS ENDING

So the thing is when fido has new offer for us they keep on sending emails and text and also pop ups on the account window but when it comes to an offer that ends soon they just add a small line on the bill which usually customer dont see. My interna...

ps0005 by I'm a participant level 1
  • 988 Views
  • 1 replies
  • 0 likes

Scam or not

Hello, i just received a text with an offer of 5 gb of data extra, it this legit or a scam?

Thali by I'm a participant level 1
  • 994 Views
  • 1 replies
  • 0 likes

Calls to my previous Fido number go to messaging centre

I had an active fido internet account. I also had a fido phone (lets call this number x). I moved my line to another company (freedom mobile). And then few months later I moved a different number to fido (lets call this number y).   Now whenever I ca...

Soban by I'm a participant level 2
  • 1762 Views
  • 3 replies
  • 0 likes

Upgrade pending

Hello, I ordered a new phone last week and got a confirmation email but still didn't get any order tracking email until now. It's been already about 4days since I ordered, so I would like to know when the phone will be shiped. If possible to check th...

mjko0927 by I'm a participant level 2
  • 1696 Views
  • 2 replies
  • 0 likes