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How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Run off data
Hello, I have a 5GB plan and I have noticed data runs off fast.Thought it was just me at first but, talking with a colleague of mine, she actually told me she switched company (from Fido to Bell) due to the unusual Data consumption.How does it work l...
Trouble making a prepaid payment
July 1st and 2nd I have been unable to refill my prepaid account via Interac because the Interac option is not displayed. I tried the only option that was displayed, using a credit card, but it did not accept my Visa Debit card.I've tried three diff...
Resolved! Tab Balance
How can I find the balance left on my tab? I switched to Fido in July on a Tab24 for a Nexus4. I was wondering how can I find what is left on my Tab.
Resolved! How do i remove add on Premium Device Protection for an upgraded plan?
Hi. I just upgraded my husband's plan. I did not notice the add on Premium Device Protection that automatically added when i checked out. His device already has an existing device protection which we are paying for a year now. Appreciate the help...
How the contest winners are chosen
I've been entering into 1 year free service contest + several other fido extras contest for over a year and without missing a day from entering however have not won a single time unluckily, so just wondering if this is even worth an effort. Not sur...
