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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Win back team don’t call me back
Hi there They called me on last Wednesday and that time I'm busy tell them to call next day but until now I still don't receive a call back. Is any way to get them? Please help me also I got email offer more than 2 weeks ago but can't do nothi...
Activation Fee?
Hi, I joined Fido just this past month and received my first bill, but there is a $45 activation fee? I thought it was waived when activating online? I did the whole set up online. The only time I called Fido was because my phone was blacklisted befo...
referral
how do I get my referral? I sent another request but still nothing. Email me: XXXXXXXXXX
4g services disabled on my SIM
My sim is not supporting 4G services, I have changed the SIM yet 4G is disabled. I have changed 2 phones and still no 4G, I have been paying 4G fee but getting 3G and H+ only. Why this discrimination?
Over charged ! Not as per my offer and agreed price
Hi there, I have been with Fido more than 15 years, never expected this sort of behaviour or experience. I have 3 lines with Fido. It's been approx 2 month now I have been struggling. I renewed my contract for 2 of my lines, my offer has not been ho...
