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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Cancel Device protection
I would like to can cel my device protection but I'm not sure how if someone could help me
Fido is overcharging and the rude customer service agent
Fido is probably the worse company. They charged me a hefty amount of 493$ dollar for just 16 days whereas the plan was just for 15$. They say something over the call but in reality the plan is different. When I complained about it, the customer serv...
Text issues
Myself and many people I know are not receiving many of the texts that are sent to them. Reseting devices has not fixed the problem.
How long before I receive order confirmation?
I ordered a phone online for my second line, but I did not receive an order confirmation email. Did the order get placed? I ordered a single iPhone XR.
Text notification for data usage
So, I signed up for 30GB , increasing from 3GB, effective May 22, 2021 yet I just received a notice that I've reached 90% or more of my monthly data. Just checked and I have 26.32 GB left. Why am I receiving the notices? Don't want a shock on my bill...
