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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23579 Views
  • 0 replies
  • 8 likes

Resolved! Appels et texto sans données

Forfait appels et texto illimités avt...et dans leur forfait il y a imagerie et vidéo . Comment envoyer photos et vidéos si je ne paye pas de données car il y a un message qui me dit d'activer tout ça avant de pouvoir envoyer une photo...Alors faut p...

Lili24 by I'm a participant level 1
  • 646 Views
  • 1 replies
  • 0 likes

I am terribly disappointed in FIDO

I have been a long time Fido customer going back almost 5 years. In early Feb 2021 I decided to switch carriers after I noticed that Fido's customer service was starting to wane. I found the  customer service people to be careless and always promisin...

Al030621 by I'm a participant level 1
  • 601 Views
  • 1 replies
  • 0 likes

Question about payment program promotion credit

Hello all,I'm currently looking to upgrade my phone early using a promotion FIDO sent me ($200 off an early upgrade). With my change in plan, I'm reading I'll get a $25.00/mo. payment program promotion credit, knocking the $50 a month to pay off the ...

Kmike992 by I'm a participant level 1
  • 4610 Views
  • 1 replies
  • 0 likes

Missing February bill

My billing cycle ends the last day of each month. I receive my bill the 4th of the following month. My February bill has not been processed. I need this for my employer. I have called in twice now and gotten no answers.I am beyond frustrated.

Missmith by I'm a participant level 1
  • 630 Views
  • 1 replies
  • 0 likes