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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Is there a way to check balance of gift card?
Hi, I got $150 Fido virtual gift card. Just wondering if there is a way I can check the remaining balance? I tried to check on fido gift card balance website but it asked me the pin I don't have. I think that was referred to physical gift card. Thank...
Customer Loyalty Recognition IDEAs
Hello, I'm Charlie in Vancouver I like to drive discussion around recognizing customer loyalty, executive feedback, learning, and innovation. I've been a Fido customer for 22 years (WOW right?). I'm a technology and learning leadership veteran, COO, ...
How to update your SIM card on your account
Hi there, Hope you are doing well. I lost my old phone along with the SIM inside a while ago. I connected with a customer service representative and received a new SIM card. Issue now is that I don't have my old SIM number for sure. Do you suggest ca...
value pack is $10 vs. Premium Voicemail to text is $7
Hi, Both are the exact same thing. But self online upgrade won't let me switch to the cheaper version and if I call it in, 'll be charged $45 service fee. How do I bypass this problem?Advice please, thanks.
Error 127
Can't send text message, error 127. Need help!
