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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Fido error 69
This message appearing after attempting to send sms message...How do I remedy this?
The wrong iphone is on the way
Is on the way iphone 11 pro max 64 space grey but i ordered iphone pto max 256 midnight green. I will return it, what the better way to receive the correct phone?
Conflicting information on shipping of phone upgrade
Upgrade phone online on Tuesday August 3nd Recieved a canned email on Wednesday August 4says "Congrats on the new phone" Did a online chat with a csr on Friday 13th asking when it will ship, as I didn'y receive a tracking number. CSR said phone was a...
Device plan
Hi there, I'm new to fido and my plan is 50$ for 8GB. Now they are offering 50$ for 12GB. How do I contact them to change or upgrade a plan
Get a detailed hourly breakdown of data used the previous month
Is it possible to get a detailed hourly breakdown of data used the previous billing period? It shows I used over 7 GB in one day and as I usually don't go over 3GB in a month, it seems very strange. Just want to know what settings I need to keep an e...
