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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23682 Views
  • 0 replies
  • 8 likes

Resolved! Disruption of wireless service

For what turned out to be from 10pm the day before until roughly 8pm the next day of celluar service not working to recieve a 1 day credit to my bill! Is this a joke? Needing cellular service to work, cost me a days worth of wages that pays for more ...

VitaminD by I'm a participant level 1
  • 598 Views
  • 1 replies
  • 0 likes

Didn't receive the Phone Plan fido promised

Fido 'win-back team' (That's what they call themself) called me in April offering a custom phone plan for me. I accepted the offer they gave me and they told me that they will send the sim card with the newly activated plan in it. After the call, I g...

achalaj by I'm a participant level 2
  • 785 Views
  • 2 replies
  • 0 likes

Resolved! missed call from winback team

Hello Fido, I missed some calls from Fido winback team. My call got disconnected a few secs every time I picked up. I have called back and left voicemail.  Would you please help? Thank you!

tsinggggg by I'm a participant level 1
  • 867 Views
  • 1 replies
  • 0 likes