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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! I am out of country
HiI am in india now for past 3 months before I left, I switched off my plan but I said I'll be back in August but due to flight ban its not possible Can you suggest me solution
Incoming call display
Hi there, A few months ago (or maybe longer), I started noticing that my incoming calls from numbers that are not in my contacts were displaying only as "Brit. Columbia", so I can't see the actual number while it's ringing. The number shows up if I g...
Having problem adding a line to my account
Hi, I recently tried to add a line to my account with a basic 250mo plan at 15$/month, but It did not seem to work because I haven't got any confirmation from fido, and it doesn't show up in my account. I then tried a second time, but I still haven't...
Resolved! Set up fee
I went to fairview to buy a plan for my daughter who is 16 then it was late when I realized that $50 for the set up fee is too much! Please how to waive this amount.
Suspension for non-payment
When did Fido start suspending accounts that are only $80 over due? They shut off my data with a $45 reconnection fee, and 3 days later they are going to suspend all services with another $45 reconnection fee. $90 for owing $80. Keep in mind I pay on...
