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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24040 Views
  • 0 replies
  • 8 likes

Never Order a Fido Phone Online!!!

Let me share my horror story of dealing with Fido over the last month and a half (and counting). June 11 - Ordered a Certified Pre-Owned LG Velvet for $5/monthJune 18 - Contact Fido #1: Did not yet Receive Tracking NumberJune 24 - Phone Arrives (with...

hongshil by I'm a participant level 2
  • 1519 Views
  • 3 replies
  • 0 likes

Frustrated after 17 years with Fido

So I’ve been a loyal fido friend for 17 years. My time as come to upgrade my slow screen chattered iPhone . Called in to see what kind of offers I could get. The customer service agent was so rude and when I asked to speak with a manager she said no ...

Roaming?

Why does my iPhone show 17 kB of roaming when I have the cellular data roaming option turned off?

NorthernGal by I'm a participant level 1
  • 903 Views
  • 1 replies
  • 0 likes

Resolved! Wrong line suspension

I asked to have one of my line put on temporarily suspension and you guys suspended the wrong now I can't even call you guys to have my line to restore it. Please contact me ASAP. 

sam12 by I'm a participant level 3
  • 994 Views
  • 1 replies
  • 0 likes