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How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Office of the President
Hello, I would like to know how I can get into contact with the Office of the President as soon as possible. I have made numerous contacts with customer service representatives and started using the live chat option so I could receive a transcript o...
Customer Service - Copy per Email
After the live-chat, I requested a copy of the chat per Email, yet did not receive anything.As I have read on the Community posts that the messages from the live-chat is recorded, I wish to have a copy of it. How can I request it?
Re: Fido account still suspended even after restarting my device
Hey @Egalang, Our Credit Operations Team can be reached by the following options: • dialing *732 • or calling them at 1-888-288-2106 • by clicking this link for Live Chat: https://www.fido.ca/consumer/contact-us/my-fido-services/live-chat ...
Call drops or no voice constantly for over a year
one of the lines on the Fido plan which is samsung galaxy S8 , keep dropping the calls or the voice gets mute ( the phone conversation is not mote at all from both sides but no voice is heard) this has been happening over a year now and it is only f...
Resolved! Can WiFi calling be used with a non Fido device?
I am a former Fido customer and now with freedom. I was given a good deal by a Fido loyalty rep but I want to clarify if Fido WiFi calling can be used with a non-Fido device? I tried it earlier with a Fido network but it didn't let me register on the...
