I am a former Fido customer and now with freedom. I was given a good deal by a Fido loyalty rep but I want to clarify if Fido WiFi calling can be used with a non-Fido device? I tried it earlier with a Fido network but it didn't let me register on the network.
Solved! Go to Solution.
Welcome to the community!
As mentioned above, Fido has recently allowed certain grey-market devices to use Wifi-calling and voLTE on the networks (see here). This community member was able to get their Note 8 to use the services. While the US versions are not technically grey-market, they were still able to get theirs to work by flashing a different firmware. However, I do not recommend performing such acts if you are not familiar with the process.
In addition, this community member recently found the service to work on their grey-market S10+.
Hope this helps 😀
Update : So I got in touch with the tier 2 tech support and they raised a case number. The issue took two days but was finally fixed and now my WiFi calling is enabled. Seems like they had to fix something at the backend through the provisioning team and that added my device to their network.
Dan from tech support team was very helpful and provided me with periodic updates till he fixed it.