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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24040 Views
  • 0 replies
  • 8 likes

Error 38 followed by error 69

Getting the following errors #38 followed immediately by error #69 when trying to text 2 of my contacts and the messages are not sent..although they can text me with no issues. My phone is an Lg. How can I fix this...very frustrating...   

nico42 by I'm a participant level 1
  • 1546 Views
  • 1 replies
  • 0 likes

Winback offer not applie

Hi, I got an offer from win back team. I agreed to pay the downpayment with the credit they gave me. The contract I recieved is completely different what was promised. I contacted Fido customer care, several times and all the times got the same answe...

Ajay8 by I'm a participant level 3
  • 3226 Views
  • 7 replies
  • 0 likes

1 bar in my home

Been noticing very poor signal strength at home in whitby 1 to 2 bars. Frustrating as hell not to be able to send sms and mms, the neighborhood area is awful I need to travel outside it to reach 4 ro 5 bars. I have an older samsung A70 and wife an ip...

fireme347 by I'm a participant level 3
  • 1019 Views
  • 1 replies
  • 0 likes

Data Top Up Usage

I've recently purchased 1 GB of extra data for $20. within five minutes I received notification that I'd used 75% of my data. has anyone had experience with this?

chris-amendo by I'm a participant level 1
  • 1170 Views
  • 1 replies
  • 0 likes