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How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Customer Service Complaint
Not sure where to start, but to resume everything. After I got my bill I was trying to understand why all those charges and why I had my discount on my second line removed. The agent was not patient at all and literally told me word by word " Fido ca...
Can't receive or make phone calls
I switched to Data Plan only. I know its called data only, but when I look at the my plan details it says unlimited evening and weekend minutes. I tried calling evenings and it won't let me reach anyone. I tried calling *611 as well but no luck. When...
Resolved! Questions pertaining my bill
My last bill was $490.71, paid on September 20th, 2021. I received my monthly bill today, it is $502.21 and my total is $543.41 which does not make sense. When I click on how much I owe it says $502.21, what is the added $41.20 for on the main screen...
Resolved! change number to landline number and port to fido from rogers
I want to change one of the 3 numbers under my control from a 226 area code to my 519 land line number and porting from rogers to fido. Is this possible online or do I need to go to a store?
Need to change the account number in MyAccount
I recently changed my number because my old number was cancelled, Now I got a new number from Fido again and logged in with the same e-mail address. But when I try to log in MyAccount app it shows me my old number which is cancelled so I am not able ...
