Office of the President

Office of the President

Office of the President

I'm a Participant Level 1

Office of the President

Hello, 

 

I would like to know how I can get into contact with the Office of the President as soon as possible. I have made numerous contacts with customer service representatives and started using the live chat option so I could receive a transcript of our conversations. I'm incredibly dissatisfied with the service I have received and the only resolution that has been offered is to further inconvenience me for the mistake a representative made (and the company acknowledged). I am not willing to waste more time and wait on hold for more hours than I already have to speak to someone.

 

Thanks.

1 REPLY 1
Moderator

Hello @ravinth_path and welcome to the Community.

 

That's really not the experience that we want for any of our customers. 

 

For any assistance concerning your account, you can find the ways to reach our customer service here.

 

I will send you a PM now to go over this. Talk to you soon.