OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here.  Fido XTRA's Cocoa Kits Contest (February 23 - March...
Refer a friend and each get one month free!
Save together with the Fido Refer a Friend Program. You’ll both get one month free...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Getting back the IPHONE Visual Voicemail Value Pack
On November 14th 2020 I changed my plan (both 2 lines) to Fido Payment Program 8+2GB ($60).I added the premium voicemail -To-TEXT value pack as a voicemail add-on instead of the IPHONE Visual Voicemail Value Pack.I was trying to change my plan using ...
sim swap attack
Hello I realised that my service was not working so I called fido and they restablished my service. In the meantime they mentionned that there was a sim swap done on my account. It was reversed, confirmed by security, but how do I get more info. ...
Resolved! Does whats app works while I have my phone under suspension?
I am planing to move to another country for few months, so I will be putting my phone under suspension; I would like to know if I will be able to use my apps using wiffi while my line is under suspension. Thank you
Ipad air
Ordered a tablet last October 31 2020 but till now still waiting for tracking number. Any idea what went wrong?
Lost credit after switching to a plan
Hi I recently swtiched from Pay as you Go to a postpaid plan. However I had a balance of $20 before switching and this credit isn't showing up anywhere. Can I get a rep to help me figure out where it went on my account?
