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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Ordered a SIM card and its been a week
I thought ordering a SIM would be fast..a week later nothing? How long can this take?
No notification for international roaming
very unhappy with FIDO charging me 300 CAD for international roaming for using data without even sending a daily notification. I am done with FIDO, could you pls let me know how to port to freedom?
Resolved! Doesn't like to be touched
Hello I was wondering about how I go about getting my phone warranty my screen is cracked and the assistive touch does not work.
Resolved! Fido support for "Dynamic Spectrum Sharing" (DSS)?
Does anybody know if the Fido LTE network supports phones capable of "Dynamic Spectrum Sharing" (DSS)? Example iPhone 12 or Samsung Galaxy S20. I have read that DSS on LTE has speeds that resemble 5G. Nice to know since Fido doesn't have 5G service a...
Fido customer service
I'm on the phone waiting for over 25 minutes to speak to technical , music is interesting but very loud for our ears .I place handset on the side on speaker mode , then just like that POOF the line hangs up ....The Service with Fida has gone to the *...
