OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here. Fido XTRA's Clearly Contest (May 11 - 17, 2023) Click...
Refer a friend and each get one month free!
Save together with the Fido Refer a Friend Program. You’ll both get one month free...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Winback offer issue
I was given a win back offer which I accepted and when asked if there would be any set up charges, I was told that the set up fee would be waived. The agent explained in very detail that set up fee of 40$ might show up on first bill but the credit wi...
Resolved! Roaming questions
Hi everyone, I just had a couple of questions regarding roaming charges. I am in Pakistan.I have turned off my cellular data and data roaming manually in my phone. My phone is almost always connected to Wi-Fi except if it turns off due to power outag...
Where is the pixel 5 sorta age
Ordered the phone on 23rd November for wife's birthday it's been more than 2 weeks and still waiting. When ordering it mentioned 2-5 business days..Feeling disappointed and helpless
Resolved! Accelerating an issue
How am I supposed to accelerate my issue to a supervisor? It has been difficult to reach anyone on the phone and impossible to find a real human on the “live chat” (starting to think this feature no longer exists since they implemented “Jack”) I ha...
very very bad reception in Surrey Newton
For 15 years my reception in my house is close to non-existant
