Get Started
Get the most out of your community experience
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Leave Fido
I got my line connection in October and l was told that you will get credit of service fee credited in second bill but it didn't happened.Due to certain emergency I am going out of Canada and want leave Fido but no one is picking the call neither at ...
Resolved! keep phone number and plan when switching provinces
I'm going to be moving from BC to Alberta in the near future. I want to be able to keep my phone number and my fido plan when I do. Am I able to do that? I've had my number for 40+ years through various providers. I can see changing area codes.thank...
Resolved! Fraud
I recieved an email saying I ordered an Iphone 12 pro max when I rarely even use my fido app. It started at 1 am in the morning yesterday when I recieved a bunch of email from 100+ subscription email. I checked all the emails then I saw an fido emai...
Error for online order and upgrade pending
I did an online order for an iPhone 12 mini (black Friday deal) and got an error message. I tried again and it said that the upgrade is pending, but I did not receive any confirmation email. How can I check if the status of the order went through?
Resolved! Better deal 3 weeks late…
3 weeks ago picked up a new iPhone 12 mini 64g from Fido on a great deal. $20/month. Only black available... Today I notice 124g mini available in all colours for less than $18 a month郎
