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Our place for general support posts about Fido.
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Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23971 Views
  • 0 replies
  • 8 likes

Need help in a very unfortunate time

Hi there, I am an international student and reaching out for help because of a recent tragedy in my life. I lost my very close friend back home and was taking the Crisis Response Centre support. Because of my mental health issues I had to resign from...

Avy1 by I'm a participant level 1
  • 890 Views
  • 1 replies
  • 0 likes

How to pay for 2 Fido different accounts

I had internet account set for Interac payment from my bank account.just got a phone from Fido. How I can create another account from my bank to pay the phone bill? can I pay it to the same internet account???

alharb01 by I'm a participant level 1
  • 710 Views
  • 1 replies
  • 0 likes

Pre-paid balance over $200

Are we still able to make use of the balance to refill our pre-paid account for a whole year?Last time it was $100 for a year.

Koonkaytam by I'm a participant level 2
  • 1380 Views
  • 3 replies
  • 0 likes