OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here.  Fido XTRA's Cocoa Kits Contest (February 23 - March...
Refer a friend and each get one month free!
Save together with the Fido Refer a Friend Program. You’ll both get one month free...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Fido extra - Shaw Academy is bogus
I recently started Shaw Academy as per Fido extra offer free one online course. This course is scheduled to 4 week. 2 week pass on and now it asks to register and pay money to continue. Shaw Academy supposed to offer one course completely free as per...
Change Plan
Hi there, I just changed my plan to add data and was told on live chat (have the transcript and the pdf) that this will start on the new billing cycle which is be after Dec 8th. When I go online into my account details it has my new plan already list...
Resolved! Online plan purchase
Made an online plan purchase. Waitng for Sim card shipment confirmation. Is it possible to pickup sim card at Fido booth in mall instead?
Mobile Service Agreement & Account Change Confirmation
Good Evening, I have recently upgraded my account with Fido. After speaking with the customer care representative, I have received my Mobile Service Agreement and Account Change Confirmation. My main concern is that the promotional offer/discount th...
Resolved! data /text /talk Plan
I currently have a 2GB plan which fido charges me 45$ for. I just recently renewed and upgraded to a new phone along with a 2 year commitment. Now I see that there's plan with 4GB for the same exact price 45$. As a long time loyal customer why wa...
