OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here.  Fido XTRA's Cocoa Kits Contest (February 23 - March...
Refer a friend and each get one month free!
Save together with the Fido Refer a Friend Program. You’ll both get one month free...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Does anyone else get the run around and brutal customer service?
Am I the only one who can't get an answer regarding any issues you have - get constant run around, transferred to different departments, constantly disconnected and they don't listen to your ACTUAL COMPLAINT and do whatever the hell they want in orde...
Bring my number to Fido
I changed my provider online to Fido on Nov 28th. Issued a temporary number . Received my Fido sim card today. Ended my phone plan with previous provider Dec 1st at end of billing period. How do I get my old phone number back? When applying online, F...
Resolved! Can i use WhatsApp on data only plan?
Even though i can't text message having a data plan, can WhatsApp work? How do i access the code they sent me? Thanks
Resolved! On my Newly Purchased Postpaid Mobile Line Someone Else Receives my SMSs
I have purchased a brand new Fido mobile plan over the Black friday promotion on Nov 21st. Recieved SIM on Nov 25th. Put on device on Dec 1st. Incoming and outgoing calls are OK.Outgoing SMSs are Ok, but I didn't recieve any messages from whom I sent...
Resolved! Freezing Fido account while abroad / Temporary Suspension
Have a question.Now I'm visiting out of Canada and staying more than a month(maybe 2months I think) so can I freeze my payment for a month or more(if needed)? And possible to apply online? And also last week, I paid $ 50.40 for plan. Is this for Dec ...
