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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
lack of customer service
I have ordered a Fido service by phone. Fido sent me an emailed confirmation of my order but there is a mistake. Tried to call Fido to correct the mistake. Fido agent commented that the mistake would be corrected with the new line to be activated ...
Extremely shocked by the lack of transparency in customer service
Note: If you had an additional phone line 5$ credit applied to your account, and it was removed after a plan upgrade. Please contact support ASAP and try to get it back. This is an unfair treatement of Fido's customers, and outright scammy behavior. ...
Resolved! Changing delivery method
I just spent an hour writing a post that got an authentication error when I tried to post it. I am so close to cancelling my order, my account and even my Fido credit card because I am so frustrated.. Long story short I want to change my delivery m...
Billing Issue
hi, fido added minutes without my permission so I'm very disappointed, if you can't solve it i will change my provider. thank you
Would Like a Resolution.
Hello, I am writing to express my concern about my recent experience with Fido. I have been a loyal customer for 17 years. In this competitive market that will on become more vast and aggressive I was astonished by the lack of empathy and options pro...
